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How It Works

  • What is The Black Tux?
  • Do I need to press or dry-clean my rental before and/or after my event?
  • How far in advance should I place my order?
  • How do I rent from The Black Tux?
  • What do I do when my order arrives?
  • It says the items I want to checkout for are sold out. What do I do?
See all 17 articles

Wedding Parties

  • Do you offer discounts for a full wedding party?
  • How do I change my participant’s look?
  • Can I set up an event for my participants if I am not buying or renting from The Black Tux?
  • I’m a participant. How does it work for me?
  • Can I pay for some or all of my participant's orders?
  • Can I check on the status of each participants?
See all 16 articles

Style, Fit, & Measurements

  • How much shirt cuff should show?
  • Do I button all the buttons on my suit?
  • Do I have to wear a cummerbund with a tuxedo?
  • Do you carry women's sizes?
  • How are my pants supposed to fit?
  • How can the groom stand out in the same tux as his groomsmen?
See all 20 articles

Order Changes

  • Can I get my items tailored?
  • Do you charge for my replacement order?
  • Does my replacement order have to be sent to the same address?
  • How can I update something in my event?
  • I am missing an item from my order. What do I do?
  • My items don't fit. What do I do?

Returns & Cancellations

  • How and where do I return my rental?
  • I lost / don’t have the return label. How do I get a new one?
  • Can I keep my rental?
  • Can I purchase your items?
  • What happens if I return my rental late?
  • How can I extend my rental?
See all 10 articles

Shipping

  • How will my order be shipped?
  • Where should I ship my rental?
  • Where can I track my order?
  • How much is shipping?
  • How can I update my shipping address?
  • What happens if no one is home to receive my shipment?
See all 10 articles

Payments & Discounts

  • Pardon My Take Podcast Terms & Conditions
  • David's Bridal Prom QR
  • Podcast Vanity Promotion Terms & Conditions
  • When will my card be charged?
  • Why do I need to enter my credit card information if my total is $0?
  • I’m having trouble checking out.
See all 14 articles

In-Person Fitting

  • Do I have to schedule an appointment?
  • How do I book a showroom appointment?
  • What can I expect during my appointment?
  • How far in advance of my event do I have to schedule an appointment?
  • What precautions have you taken in the showrooms?
  • How many people can I bring to an appointment?
See all 15 articles

Marke NYC

  • Do I need an appointment? How do I book and appointment?
  • Why are Marke appointments held at The Black Tux showrooms?
  • What should I expect at my appointment?
  • Will I get help with choosing a style and finding my ring size during my appointment?
  • Which rings can I try on at my appointment?
  • How do I cancel or reschedule my appointment?
See all 12 articles

David's Bridal

  • Why do you no longer offer measurement appointments in store at David’s Bridal?
  • Who is David’s Bridal and why are you partnering with them?
  • Can I try on your suits and tuxedos at a David’s Bridal store?
  • Does The Black Tux offer color-matching for the different color options at David’s Bridal?
  • Can customers pick-up or drop-off orders from The Black Tux at a David’s Bridal store?
  • Can I use a David’s Bridal credit or gift card to pay for my order with The Black Tux?
See all 7 articles

More Resources

Our Blog
Style and fit advice for the occasionally formal.
Inspiration
See how people like you are styling our collection.
Our YouTube Channel
For how-to and style/fit tutorials, please visit our channel.
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