The Home Try-On will need to be sent back 3 days after the order was received. A prepaid shipping label is included under the shipping label to make returns easy. (Misplaced the original box? See how to get a new return label here.) The order can be dropped off at any authorized UPS location. Please do not use a UPS drop box to return your order. If your order is not dropped off at an authorized shipping location by end of the 3rd day, a $60 rental extension charge will be charged to the card on file.
Articles in this section
- What is the home try-on program?
- How do I set up a home try-on?
- When does the home try-on order arrive?
- What items can I receive in a home try-on order?
- Can you send me multiple styles or sizes in my home try-on order?
- Can I get multiple home try-on orders?
- Why aren’t all styles available for home try-on?
- Can all the members of my party receive a home try-on?
- What if my home try-on doesn’t fit, or I don’t like the style?
- When does the home try-on order need to be returned? Is there a late fee?
Articles in this section
- What is the home try-on program?
- How do I set up a home try-on?
- When does the home try-on order arrive?
- What items can I receive in a home try-on order?
- Can you send me multiple styles or sizes in my home try-on order?
- Can I get multiple home try-on orders?
- Why aren’t all styles available for home try-on?
- Can all the members of my party receive a home try-on?
- What if my home try-on doesn’t fit, or I don’t like the style?
- When does the home try-on order need to be returned? Is there a late fee?