Not to worry—we’re here to make sure you have the right sizes with time to spare before your event.
If the length is off on the pants or jacket sleeves, you are welcome to visit a local tailor or dry cleaner to have the garments adjusted to your desired length (without cutting the fabric). We will be happy to refund up to $15 when you send us a photo of the alteration receipt using our alteration reimbursement form (below).
If you have any fit issues beyond the length of the jacket sleeves or pants, please request a replacement. To create that request, go to ‘My Events’ and select the event you need a new item for. On your event page, select ‘Request a Replacement’. You will be able to let us know what you need a replacement of. You can find more information at My rental doesn't fit. What do I do?. Once we receive your request, one of our Customer Care agents will get back to you to confirm the details of your replacement order. You may return all items to us after your event. If you contact us after the 48 hour period, rush shipping fees may apply.
*If you have placed your order 2-4 business days before your event, please follow our guidelines for last minute orders here.