It’s very important that you submit your replacement request within 48 hours of receiving your order. The quickest way to submit your request is through our self-service replacement form. Once we receive your request, one of our agents will review the information you've provided to coordinate when the replacement order will be set to arrive. Depending on your zip code, it should take no more than 4 or 5 business days.
Articles in this section
- What do I do when my order arrives?
- I have a fit issue. What do I do?
- My garments look a little wrinkled. What do I do?
- If I’m traveling, can you send my replacement order to my new address?
- Can I tailor my garments?
- When will I receive my replacement order?
- Do you charge for my replacement order?
- I am missing an item from my order. What do I do?
- Can I swap the style of my suit/tux for free when I request my replacement?
Articles in this section
- What do I do when my order arrives?
- I have a fit issue. What do I do?
- My garments look a little wrinkled. What do I do?
- If I’m traveling, can you send my replacement order to my new address?
- Can I tailor my garments?
- When will I receive my replacement order?
- Do you charge for my replacement order?
- I am missing an item from my order. What do I do?
- Can I swap the style of my suit/tux for free when I request my replacement?