We ask that you have your rental order postmarked for return 3 days after your event date. Pack everything in the original delivery box and peel off the shipping label to reveal the prepaid return label underneath. Make sure to return everything in your box, including hangers, garment bags, and any replacement. If you cannot fit everything into one box, you can use any other box for your return. If you had to purchase a new box for your return, we offer a $5 reimbursement.
Peel the original shipping label off the box to reveal a return label, put all your items back in the box. If you need another shipping label, simply print a new prepaid return label from your Event Page and attach to a new box and drop it off at an authorized shipping location.
Our authorized shipping locations include:
FedEx (If your label says FedEx)
UPS (If your label shows UPS)
USPS (If your label is a USPS label)
Please do not use a Drop Box to return your order. We request that all items be returned within three days of your event to avoid late fees. If you cannot return your items within three days due to travel or other circumstances, you can request an extension.