Wedding Parties:
As the groom or bride, we recommend placing your wedding party’s order as soon as you know the date of your wedding. Wedding parties require more information, more outfits to reserve, and more coordination to ensure everyone checks out and receives their order on time.
You will need to select the groom’s look (Don’t need to rent the groom’s outfit with us? No problem—you can skip this step), select your renting participants’ looks, provide your participants’ first and last names and email addresses, then complete checkout in order to reserve your entire party’s order. Completing checkout will reserve everyone’s look, and all of your participants will receive an automated email invite to pay for their look and complete their rental process.
We advise your participants to login to their respective accounts and complete checkout for their looks 30 days prior to your wedding date. Doing so will ensure that everyone’s rental will be delivered the full 14 days prior to your wedding date.
We encourage everyone to checkout for their orders as soon as possible to avoid the risk of bringing about a surge shipping charge. You can read more information about our surge fee here.
Individual Orders:
If you are renting for just yourself for prom, gala, special event, etc., we still recommend placing your order as soon as your know your event date. Please note that your order must be placed at least three weeks (21 days) prior to your event date, to ensure that your package arrives the full 14 days in advance.
Last Minute Orders:
If your event is less than four business days away, you will be unable to complete checkout for your order.