We ship your order via Fedex Smartpost* to arrive 14 days before your event. If we are unable to ship your order via Fedex Smartpost, your order will be shipped via Fedex Home* or Fedex Ground*. Tracking information will be emailed to you when your order ships out of our fulfillment center. Delivery of packages typically do not require signatures. However, if you are having the order shipped to an address where the delivery service will not leave packages at the door, we suggest using an alternative address or having the order shipped to a nearby Fedex delivery center.
If you book a last minute order, you will be charged a rush shipping fee and your order will be shipped via Fedex Express* or Fedex Overnight*. For more information in regards to rush orders and rush shipping, please check “Do you ever charge a rush fee?”
If you have placed your order 2-4 business days before your event, please follow our guidelines for last minute orders here.
*Fedex Smartpost is used to deliver low-weight packages to residential customers Mondays - Saturdays. This service allows Fedex to work closely with your local U.S. Postal Service for the final delivery, to get your package to your door.
*Fedex Home will deliver packages Tuesdays - Saturdays to residential addresses.
*Fedex Ground will deliver packages Mondays - Fridays to business addresses.
*Fedex Express will deliver packages Mondays - Fridays to residential and business addresses.
*Fedex Overnight will deliver packages Mondays - Fridays to residential and business addresses.