If you place your order less than 13 days before your event date, your order will be charged a rush fee. We do this to help cover expedited processing and shipping charges.
Rush fees are determined as follows:
- $20 shipping fee for orders placed 9-13 days before event and will be sent express to arrive in 2-3 days.
- $40 shipping fee for orders placed 5-8 days before event, orders will be shipped overnight
- $40 shipping fee for orders placed less than 5 days before the event, orders will be shipped overnight. For these rush orders, there are some limitations on shipping that you can read about here
Replacement sizes are shipped for free using UPS Surepost. If you have any fit issues, please make sure to submit a replacement request within 48 hours of receiving your order. You can submit your request on ‘My Events’ page and select the event you need a new item for. On your event page, select ‘Request a Replacement’. You will be able to let us know what you need a replacement of. You can find more information at My rental doesn't fit. What do I do?. If you contact us after 48 hours, rush shipping fees may apply.