You may be able to edit your order depending on the shipping and event date. See below for the following policy and process.
- Rentals: You can make changes to your rental order by filling out the Add/Remove Item form up to 21 days before to your event date.
- Purchases:
- We are really quick at packing your purchase order! This means you will likely need to return your items after you received them. To return your items, please fill out the Return Return form within 30 days of receiving the items (see our Retail Return Policy for more information).
- To add items to a purchased order, please create a new event and checkout for the additional items on the website.
If there is a problem with any of the items we’ve sent (e.g. size), fill out our replacement form and we will send you another item. If the replacement requires rush shipping, charges may apply.