If you're having trouble submitting your payment info, please verify that the following fields are complete and correct on the payment checkout screen: shipping and billing addresses (street, city, state, zip), card type, number, expiration date, name, and CVV code. If the checkout problem persists, please contact our Customer Care team for immediate assistance.
Articles in this section
- Your transaction will settle within 24 hours of checkout.
- When will my credit card be charged?
- Do you accept international credit cards?
- Do you accept gift cards or prepaid credit cards?
- I have a promo code but it isn't working at the checkout screen.
- When do you charge my credit card?
- Why am I being charged a damage waiver and/or sales tax?
- I’m having trouble checking out.
- Do I get the damage waiver money back after my order is returned?
- Why do I need to enter my credit card information if the groom has already paid for the order?
Articles in this section
- Your transaction will settle within 24 hours of checkout.
- When will my credit card be charged?
- Do you accept international credit cards?
- Do you accept gift cards or prepaid credit cards?
- I have a promo code but it isn't working at the checkout screen.
- When do you charge my credit card?
- Why am I being charged a damage waiver and/or sales tax?
- I’m having trouble checking out.
- Do I get the damage waiver money back after my order is returned?
- Why do I need to enter my credit card information if the groom has already paid for the order?