We actually recommend against going to a showroom if you've already received your order. It's easier for us to assist you online. We'll be able to to figure out what you need.
If it isn’t perfect, go to ‘My Events’ and select the event you need a new item for. On your event page, select ‘Request a Replacement’. You will be able to let us know what you need a replacement of. You can find more information at My rental doesn't fit. What do I do?. Once we receive your request, one of our agents will review the information you've provided to coordinate when the replacement order will be set to arrive.
