Why is my promo code not working?

We’re sorry you are having trouble. Once you enter the promo code and select apply, the reason the promo code isn’t working will display in red.

unnamed.png Below are a few reasons you will see:
  • The promotion has expired.
  • Your order does not meet minimum value requirements.
  • You're using a one-time use promo code that someone else has already used.
  • Only one promo can be applied to an account per user. Offers cannot be combined or stacked.
  • You received a fake or expired promo code from an unauthorized third-party site.
  • If your code begins with “Credit-”, the code is no longer needed. In June 2020, those codes were transferred to each account they belonged to as account credits. You will see the balance and the option to apply that account credit amount at checkout. 
If you need additional assistance, please contact us.


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