We took a phased approach when reopening our showrooms, taking cues from local public health officials to implement new policies to protect the health of our customers, employees, and communities.
Here’s what’s new:
Limited Staff & Reduced Daily Appointments
We are reducing the number of overlapping shifts for our staff, and limiting the appointments we take each hour to minimize the number of people in our spaces at any given time. We kindly request that you limit your appointment to 2 guests—one person in addition to the person who has the appointment.
We are unable to accommodate group fittings during this time.
Face Mask Requirement
As some states and communities begin lifting COVID-19 restrictions, we want to reiterate our approach and clearly communicate that we have not relaxed or eliminated any of our COVID-19 safety procedures at this time.
Both our staff and our customers will be required to wear a face mask in our showrooms. We understand that some may find this inconvenient, but we believe the increased level of safety makes this the right thing to do. Face masks will be provided for anyone in need.
If you are feeling sick or have been exposed to someone experiencing COVID-19 symptoms, we ask that you please reschedule your appointment for a later date, ensuring we keep everyone safe.
If you are noticeably experiencing symptoms similar to COVID-19, you may be asked to reschedule your appointment.
Creating a safe environment for all.
In addition to changing the way we’ll interact in our showrooms, we’re also taking the following steps to ensure our spaces are clean and safe:
- Limiting the number of customers to promote social distancing including utilizing fitting rooms with 6 feet distance apart
- Conducting daily health screenings for all employees
- Employees wear gloves during fitting appointments
- Designating order pickup and drop-off areas to minimize person-to-person contact.
- Thoroughly disinfecting fitting rooms and high touch surfaces throughout the day, and closing our restrooms. Tape measures are only used upon request and disinfected after use.
Each showroom capacity is dependent on the guidance of local public health officials and will be decided on a state-by-state basis. To check the status of a showroom near you, or to book a showroom appointment, please visit our showrooms page.
If you're visiting one of our locations at Nordstrom, you can find safety policies for these locations here.
If you are visiting on of our locations at David’s Bridal, you can find safety policies for these locations here.
Find your style and sizes from the comfort of home.
If you feel uncomfortable visiting us in person, you can still find the right style and check the fit of our suits without leaving home. Learn more and request a free home try-on here.