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  1. Help Center
  2. FAQs
  3. How It Works

How It Works

  • What is The Black Tux?
  • How do I set up a home try-on?
  • Do I need to press or dry-clean my rental before and/or after my event?
  • How far in advance should I place my order?
  • How do I rent from The Black Tux?
  • When does the home try-on order arrive?
  • What do I do when my order arrives?
  • It says the items I want to checkout for are sold out. What do I do?
  • I am a groom or event creator. How do I set all this up?
  • Can you send me multiple styles or sizes in my home try-on order?
  • Do I need to rent an entire outfit?
  • Can I get multiple home try-on orders?
  • Why aren’t all styles available for home try-on?
  • Can I receive a fabric swatch prior to ordering?
  • Can I receive my home try-on over the weekend?
  • Can all the members of my party receive a home try-on?
  • What is the home try-on program?
  • What if my home try-on doesn’t fit, or I don’t like the style?
  • What happens if I damage my rental?
  • What products do you offer?
  • When does the home try-on order need to be returned? Is there a late fee?
  • Where can I see and try on your garments for my orders?
  • How do I partner with The Black Tux?
  • I’m unable to checkout for my home try-on order. Why?
  • I wanted to order for someone else. Can I do that?
  • Can I rent just accessories?
  • Can I delete my The Black Tux account?

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